KNOWLEDGE CENTRE

There’s an absurdity at the heart of legal billing: the more efficient you are at your job, the less you earn. In other words, the faster you solve a problem, the less you can bill for it.

In previous posts, I shared my thoughts on “Big Law's” attrition crisis, retention failures, and the entrepreneurial paradox that drives away the best talent. This week: proof there is a better way. After 15 years in “Big Law,” I built Outsiders Law on four key principles.

When I graduated from law school, I did what most new lawyers do. I traipsed around the office, asking everyone with an open door if they...

The legal profession's biggest problem isn't technology, regulation, or competition. It's ego. We've spent centuries building a profession based on exclusivity, complexity, and intellectual superiority. We call it "practicing law" as if we're still students, yet we expect clients to treat us like oracles. I see lawyers creating artificial barriers to make services seem more valuable. We use legal jargon to maintain information asymmetry (see what I did there?). We price based